March 2016 - July 2017
Director of Sales and Account Management: Fitfuse App
Responsible for developing sales strategies and facilitating onboarding processes for new and prospective clients. Established objectives for sales team and implemented national sales program.
Provided solutions for our clients by encouraging customer engagement and increasing long term retention of their members.
October 2013 - Present
Outside Sales: Four Seasons Tree Care
Responsible for developing business leads, producing multi-year bids and contracts for respective clients, sales, networking, arboricultural consulting, and on-site job management. Have demonstrated a high capacity for learning by tackling difficult arboricultural concepts and acquiring tremendous knowledge of plant biology and business management skills, quickly. Currently manage nearly 20% of company's assets with a >$100,000.00 MRR.
- Leveraged arboricultural mapping software to increase sales/retention of new and existing clients. Hosted webinars and web based presentations as additional sales tools.
At Four Seasons Tree Care, our philosophy is simple. We believe that tree care can only be performed at an optimum level when handled by educated professionals. We believe so strongly in this principle that we have adopted “Rooted in Knowledge” as our Mission Statement. Our approach to trees extends beyond a simple bid process. To us, trees represent an intricate part of the community and should be approached with respect and finesse.
All too often we see trees treated as a means-for-profit. This approach often leads to improper pruning practices and unsafe working environments. To avoid this approach to trees, our workers are provided with education from ISA Certified programs to keep them on the cutting edge of tree trimming techniques. We believe there is no other way to approach trees than from an educated perspective. We will continue to broaden our education and pass our knowledge on to those we serve.
January 2013 - October 2013
Operations Manager: Gulf Adventure Center at Gulf State Park
The Gulf Adventure Center at Gulf State Park (GAC) is the first Public - Private partnership in Alabama State History. The Gulf Adventure Center LLC is a For-Profit business that shares a portion of its revenue with the Alabama State Park System. This visionary business model is radically changing the way Alabama views it's Parks and natural resources. The Adventure Center opened its doors in March of 2013 and offers something new and exciting to the area - apart from the beach and strip malls - by providing the community with an opportunity to experience the Gulf Coast in a whole new way. On the surface, the mission of the GAC is to provide its participants with life changing, educational experiences by creating an environment which allows its guests to push outside their comfort zones and experience true growth both personally and intra-personally. However, the thrills of paddle boarding and flying 100 feet in the air are only the tip of iceberg.
Being that the GAC is in a Public - Private partnership with the Alabama State Parks, it gives the Park System an edge in protecting its natural resources. By providing the Park System with a steady stream of visitors and income, it brings awareness to the Park's thousands of under-utilized acres of land and helps subsidize costs for other parks within the State; thus, protecting them from falling prey to degradation and development. It is this idea that caught my eye when considering the position. While I have a deeply rooted passion for teaching and guiding, my concern for environmental awareness and conservation is what drew me down to the beautiful Alabama Gulf Coast.
***I served as one of two Managers for the GAC. I managed a staff of 30 plus employees and my work included, but was certainly not limited to: hiring, training, scheduling, conducting routine course inspections, and developing company-wide Standard Operating Procedures. Upon my arrival in February, I developed a business model that allowed for the GAC to far exceed its projections and become one of the most profitable ziplines/adventure recreation facilities in the country. Because of their great success, the GAC is now recognized as one of the leading companies in the industry and has become a model for other companies to build from. During my time here, I learned what it truly takes to lead a team of individuals, run a successful business, and have fun along the way.
May 2011 - December 2013
Aerial Installer: Challenge Design Innovations (CDI) Mission and Values
CDI is first and foremost a collective of people united by a common desire to help others learn and grow. We do so by providing innovating, challenging and supportive environments, which push personal boundaries, inspire-self discovery and build healthy relationships. We strive to be an asset to the community and industry through quality work, honest and ethical practices, and dedication to the advancement of our trade.
CDI is accredited by the Association for Challenge Course Technology (ACCT). CDI develops turnkey design and construction for: educational team and confidence building courses; recreational adventure courses and canopy tours; and military tactical training facilities.
***I worked as a Ropes Course/Zipline Aerial installer, designing and building the most unique and exciting challenge and zipline courses in the world. Having built over 15 zipline/aerial courses and instructed many guide trainings - I have a very rare knowledge and understanding of these facilities. I understand these courses from the ground up. I know how they're built/maintained and know what it takes to operate them as well.
ChallengeDesignInnovations.com
September 2011 - February 2012
Cool Breeze Cyclery and Trek Bikes Charlotte LLC. are two of the most recognizable bike retailers in the Charlotte-Metro area. With over 20 years of commitment and experience, CBC/TBS is dedicated to serving its clients and the community with passion and integrity. CBC and TBS are consistently ranked amongst the top 100 vendors of Trek Bicycles each year and was most recently named the 'Small Business of the Year' by the Lake Norman Chamber of Commerce.
***I worked as sales representative for Cool Breeze Cyclery andTrek Bicycles focusing on customer relations. I constantly read and researched new products to better my understanding of the product line. Coupling my knowledge of the product line with18 years of experience on the bike, I could help guide my client's purchasing decisions.
May 2010 - May 2011
Outdoor Programs (OP) stands to promote discovery through student-powered adventure.
OP is comitted to:
- Creating inclusive environments that reflect the diversity within the Appalachian community and in which all are welcomed, respected, and appreciated.
- Understanding the limitations and constraints to participation with Outdoor Programs and taking action to remove these barriers.
- Developing a culture which shares and appreciates differences in opinion, life experience, and values.
- Providing ongoing education and training to both participants and staff to promote our diversity values and goals.
***I worked as a climbing wall supervisor. My work included inspecting all climbing equipment (Harnesses, belay devices, bolts/anchors and ropes), training and instructing lead climbing/belay clinics, and offering coaching and advice on proper climbing technique.
March 2008 - July 2009
The US National Whitewater Center (USNWC) is commited to build stronger communities by:
- Promoting healthy and active lifestyles
- Developing environmental stewardship
- Encouraging family and civic interaction
The U.S. National Whitewater Center (USNWC) is a locally owned and operated, North Carolina 501(c)(3) nonprofit organization. Situated on over 400 acres of woodlands, the USNWC fosters an environment for people to come together to play outside.
Dedicated to promoting healthy and active lifestyles and developing environmental stewardship, USNWC is home to the world’s largest, man-made whitewater river, offering premier outdoor activities with: whitewater rafting and kayaking, flatwater kayaking, mountain biking, rock climbing, zip lines, a canopy tour, team building and rope courses.
***I worked as a river guide taking guests through class III-IV rapids in one of the most unique outdoor settings in the country. My responsiblities included: planning and coordinating river trips, developing customer relations and responding during swiftwater rescue scenarios.
June '06 - September '06
Metallurgical Technologies, Inc
Metallurgical Technologies, Inc. (MTi) is a metallurgical engineering service laboratory specializing in forensic failure analysis of metallurgical components. MTi also offers testing, analysis, and consulting services. By performing a comprehensive failure analysis; the root causes of failures are identified, metallurgical problems are solved and recommendations are made to prevent future reoccurrences. Using the most advanced analytical equipment and techniques; test results are interpreted and recommendations are made by licensed professional engineers registered in the discipline of metallurgical engineering.
***I worked as a shop technician. My responsibilities included: cutting, sanding and preparing metal samples for testing and analysis; general shop maintenance, and creating a new organizational system to store past projects.
